Information about where to access emergency assistance, including contact details for the tourist police and hospitals in Madrid…

Service Telephone
Central Police Station (Comisaría de policía Madrid-Centro) Tel: 915 487 985
National Police (Policía Nacional: Protección Ciudadana) Tel: 915 805 263
Forest Fires (Bomberos Comunidad) Tel: 085
Fire Service (centralised service) Tel: 913 973 700
Red Cross Emergencies Tel: 915 222 222
Ambulances Tel: 913 354 545
Town Hall (Municipio) Tel: 915 340 200
Town Protection (Protección Ciudadana) Tel: 915 373 100
Traffic Civil Guard (Guardia Civil del Tráfico) Tel: 914 577 700 (Madrid North)
Traffic Civil Guard (Guardia Civil del Tráfico) Tel: 918 950 073 (Madrid South)
Victims of Terrorism (Victimas de Terorismo) Tel: 900 150 000
  • See the Paginas Blancas (white pages) for essential Madrid telephone numbers: Click here

Madrid Tourist Police

Madrid central police station has a multi-lingual service catering specifically to the needs of visitors and non-Spanish speakers. Services include:

  • help reporting a crime or filing a complaint
  • psychological support to victims
  • assistance cancelling credit cards and official documents
  • contact with embassies and consulates
  • communication with or help tracing family members
  • assistance locating lost items
  • tourist information

Languages spoken are English, French, German, Italian, Japanese and Arabic spoken.

24-hour emergency pharmacies

  • To search for on duty chemists in Madrid: Click here

Hospitals with Accident and Emergency Departments

Hospital Contact
Hospital General Universitario Gregorio Marañón
At: C. Doctor Esquerdo 46, 28007 Madrid		 Tel: 915 868 556
Tel: 915 868 557
Website (in Spanish)
Accident and Emergency Tel: 915 868 505
Tel: 915 868 225
Hospital Infantil Universitario Niño Jesús
At: Avda. Menéndez Pelayo 65, 28009 Madrid		 Tel: 915 035 900
Website (in Spanish)
Paediatric Emergencies Tel: 915 035 917
Hospital Príncipe de Asturias
At: Ctra. Alcalá-Meco s/n, 28805 Alcalá de Henares		 Tel: 918 878 100
Website (in Spanish)
Hospital Universitario Ramón y Cajal
At: Ctra. De Colmenar Viejo Km 9100, 28034 Madrid		 Tel: 913 368 066
Tel: 913 368 461
Website (in Spanish)
Accident & Emergencies Tel: 913 368 282
Hospital Universitario La Paz
At: Pº de la Castellana 261, 28046 Madrid		 Tel: 917 277 000
Website (in Spanish)
Accident and Emergency Tel: 917 277 339
Hospital Carlos III
At: C/ Sinesio Delgado nº 10, 28029 Madrid		 Tel: 914 532 500
Website (in Spanish)
Hospital Universitario Puerta de Hierro
At: C/ San Martín de Porres 4, 28035 Madrid		 Tel: 913 445 000
Website (in Spanish)
Hospital Clínico San Carlos
At: C/ Profesor Martín Lagos s/n, 28040 Madrid		 Tel: 913 303 000
Tel: 913 303 001
Website (in Spanish)
Emergency Tel: 913 307 748
Hospital de Alcorcón
At: C/ Budapest 1, 28922 Alcorcón		 Tel: 916 219 400
Website (in Spanish)
Hospital de Móstoles
At: C/ Río Jucar s/n, 28935 Móstoles		 Tel: 916 648 612
Website (in Spanish)
Emergency Patient Care Tel: 916 648 010
Hospital Severo Ochoa
At: Avda. De Orellana s/n, 28911 Leganés		 Tel: 914 818 000
Website (in Spanish)
Hospital Universitario de Fuenlabrada
At: C/ Camino del Molino 2, 28942 Fuenlabrada		 Tel: 916 006 041
Emergency Tel: 916 006 493
Hospital Universitario de Getafe
At: Ctra. Madrid-Toledo Km12,500, 28905 Getafe		 Tel: 916 839 360
Website (in Spanish)
Hospital Universitario 12 de Octubre
At: Avda de Córdoba s/n, 28041 Madrid		 Tel: 913 908 000
Website (in Spanish)
  • To search for more hospitals in Madrid: Click here

Blood transfusions

Medical Centre Telephone
Centro de Transfusiones de la comunidad de Madrid
At: Avenida de la Democracio s/n, 28032 Madrid		 Tel: 913 017 200
email
Cruz Roja Española Donación de Sagre
At: Reina Victoria 24 Planta Baja, 28003 Madrid		 Tel: 915 346 642